Hostel Guest Experience Consulting

The hostels guests fall in love with are not accidents.

The results

Proof it works.

7.4 → 9.0

Hostelworld rating

CabanaCopa · now 9.3

+77%

Net revenue

CabanaCopa

201%

Bar sales

Mango Tree Ipanema

265%

Activity sales

Mango Tree Ipanema

Hostels I've worked with

Attended the Hostelworld Conference 2026 in Naples, Italy.

About Michelle

What I do

Real Results

CabanaCopa Hostel

Rio de Janeiro, Brazil

7.4 → 9.0

+77%

+47%

+56%

Mango Tree Ipanema Hostel

Rio de Janeiro, Brazil

265%

201%

+55%

8.4 → 8.8

Hostel Health Check

The process

Get in touch