Hostel Guest Experience Consulting

The hostels guests fall in love with are not accidents.

The results

Proof it works.

7.4 → 9.0
Hostelworld rating
CabanaCopa · now 9.3
+77%
Net revenue
CabanaCopa
+201%
Bar sales
Mango Tree Ipanema
+265%
Activity sales
Mango Tree Ipanema
See how these results happened →
Michelle Feinstein

What I do

Hostels I've worked with

Attended the Hostelworld Conference 2026 in Naples, Italy.

CabanaCopa Hostel
Rio de Janeiro, Brazil
7.4 → 9.0→ ←
+77%→ ←
+47%→ ←
+56%→ ←

Mango Tree Ipanema Hostel
Rio de Janeiro, Brazil
+265%→ ←
+201%→ ←
+55%→ ←
8.4 → 8.8→ ←

The process

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